Terms of Use

Authorised use & accounts

Use Schoolplex for legitimate school administration, teaching and authorised parent access. Create accounts with accurate information, keep credentials private and use only the access granted to you.

Do not attempt to access another school's records, impersonate another user, bypass access controls, disrupt the service or upload harmful content. School administrators are responsible for assigning suitable roles and reviewing invitations and learner access.

School records & your content

The school is responsible for the accuracy and appropriate use of the learner, staff, guardian, academic and financial information entered into its workspace. Enter and share information only when you have the authority to do so.

Check assessment results, report formats, invoices, receipts and exported records before issuing them. The school should decide whether its configured documents and workflows meet its operational and reporting requirements.

Educational resources & external links

Schoolplex provides a collection of teaching-resource links. Accessing a resource does not transfer ownership or grant additional copying, distribution or resale rights. Respect the permissions attached to the material.

Kenyaplex and other external websites manage their own content, prices, purchases and access terms. Their services are separate from the Schoolplex school workspace.

Recorded fee payments

The fee workspace records payments received by a school and their allocation to school accounts. Recording a payment does not initiate an online payment or move funds. School staff should verify receipt of funds and use the correction and reversal workflows when a record needs to be adjusted.

Hosting, support & service arrangements

Hosting, onboarding, support and any fees are governed by the arrangement agreed for your school installation. Website descriptions do not establish a separate service-level commitment or pricing agreement.

The operator of a hosted installation should maintain its server, account access, database and backup procedures. Contact us if you need clarification about the setup or support available for your school.

Questions about using Schoolplex